Administrator/Customer Service Representative Required
We require a administration/customer service representative for our branch in Northwich.
The right candidate should ideally have previous experience within the vehicle rental industry although training can be provided. A full clean driving licence will be of advantage although not necessary and customer facing skills are imperative.
This role is a full time temporary position, becoming a permanent position upon completion of a 3 month probationary period.
The position includes processing customer enquiries by phone, email and face to face. Advising customers in the selection of the correct vehicle choice for their needs along with maximizing vehicle utilization within the branch, along with other general administration duties. Excellent communication skills and a good telephone manner are paramount. In additional you will need to be computer literate and able to work to deadlines, sometimes under pressure.
The ideal candidate should be flexible in their working abilities to deal with varying tasks, along with being able to work as part of a small team. Other duties may include collection/delivery of vehicles and the checking in and out of hire vehicles, including full damage checks.
This position may occasionally require weekend work due to holidays and sickness.
To apply for this job please forward your CV along with a covering letter to firstname.lastname@example.org
Closing date: 17/06/2013